Trainers who regularly teach conflict resolution or meditation will immediately recognize the value in the materials included in this introductory one-day training course. Employees looking to develop a formalized procedure where they can comfortably ask important questions and challenge old ways of thinking will find great value in Employee Dispute Resolution.
Participants will learn: employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to decision.
Employee Dispute Resolution includes an instructor guide, student workbook, assessments, pre-assignment, pre-formatted slides, and more. Trainers can customize their courseware for specific learning needs, to reflect their brand, and to create a learning experience that emphasizes content and will be meaningful to learners engaged in this introductory course.
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